T​he video or stream quality is bad, what can I do?

We recommend viewing from a connection with a download bandwidth of at least 700Kbps. To view in HD or 4k, you may need to have higher download speeds.

If you’re still having trouble, try reloading the page a few times or see if you can access the title from another browser and/or device. You may also try to clear your browser’s cache and cookies.

If your problem continues please don’t hesitate to contact our friendly support team, by filling out the form at https://topic.com/support.

Was this article helpful?
0 out of 1 found this helpful