How do I cancel my subscription billed through Roku?

Cancelling because of a technical or billing problem? Let our friendly support team help you. Submit a ticket.

If you have made up your mind, please follow the steps below. You must cancel your subscription through Roku.

From Your Computer

  1. Go to https://my.roku.com/account/subscriptions.
  2. Sign in to your Roku account.
  3. From Current Subscriptions, you can select Unsubscribe to cancel a subscription.
  4. Confirm the decision when prompted.

From Your Roku Device

  1. Press the Home button on your Roku remote.
  2. Use the directional pad to navigate the channel grid and highlight the partner subscription channel, or The Roku Channel. The directional pad is plus-shaped and is in the center of your Roku remote.
  3. Press the Star button on your remote to open the options menu for the desired channel.
    • Partner billed subscription channel: Select Manage subscription to view the renewal date and access additional options.
  4. To unsubscribe, select Cancel subscription. A message appears telling you how long you can continue to access the content and services.
  5. Confirm by selecting Cancel subscription. A new message appears confirming the cancellation, along with a reminder of the date when you will no longer have access to the subscription.
  6. Select Done.

If you have difficulties canceling your subscription, please reach out to Roku for further assistance, 816-272-8106.

Thank you and we look forward to having you back in the future!

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